German speaker for Administration and Account Management

Grafton Recruitment

Číslo pracovní nabídky

348489

Job Description

* ACCOUNT MANAGEMENT * CUSTOMER SERVICE * ADMINISTRATION *TOP COMPANY * INTERNATIONAL *

Your role will be pro-active, varied and communicative:
- Responsibility for Customer Service supporting one of the European business units
- Order entry and customer claims process
- Maintain high customer service levels
- Participate in cross-functional process improvement initiatives
- Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner
- Monitor and report Key Performance Indicators (KPIs)


Requirements

And what do you need to apply?

- Knowledge of German and English language
- Previous experience in administrative role, account management or customer service.
- Experience in shared services center environments preferred
- Strong organizational skills
- Must be detail oriented
- Must be proficient in Excel


Company offers

Benefits:
Company offers a lucrative benefits package on top of your salary:

* Flexible working hours
* 5 weeks of vacation
* 3 sick days
* Meal Vouchers
* Home office
* Flexible working hours
* Cafeteria 1 000CZK/m
* Supporting further professional education - ACCA
* Language courses
* Refreshment at the workplace
* Referral bonus
* Pension Fund Contribution
* Discount on company's goods and products

Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.



For more related job opportunities visit www.grafton.cz/en/job-search?disciplines=business-services


Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Location:
Prague
Job type:
full-time, employee
Expiration date:
27. březen 2018
Published:
13. únor 2018
Contact
Street and/or house: Palladium, Na Poříčí 3a
City: Praha, Praha
Postcode or ZIP code: 110 00
Fax: (+420) 242 456 405
E-mail: v.melasova.272200203075@graftonrecruitment.cz
Company reg code: *-
Phone
(+420) 242 456 400
Apply now

Grafton Recruitment

Grafton Recruitment is one of the leading personal agencies on Czech market

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